Terms of Service — otoreply

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These Terms of Service (“Terms”) are a legal agreement between you and (“otoreply,” “we,” “us”) governing your use of the otoreply app, website, and services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility & accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract.
You are responsible for the accuracy of your account information and for keeping your credentials secure.
You are responsible for all activity that occurs under your account.

2. The Service

otoreply lets businesses create a public “verified page” containing a business profile, catalog/menu, custom links, connected social accounts, and a QR code, and offers optional features such as social post sync and comment/message automation. We may add, change, or remove features over time.

3. Your content

You retain ownership of the content you submit (business info, catalog, images, links, etc.).
You grant us a limited, non-exclusive license to host, store, display, and process your content solely to operate and provide the Service — including displaying it on your public page.
You are solely responsible for your content and must have the rights to use it. You must not upload content that is unlawful, infringing, deceptive, or harmful.
Content you publish on your public page is publicly accessible to anyone with the link or QR code.

4. Connected third-party accounts

When you connect an account such as Instagram, you authorize otoreply to access and use the data and perform the actions you approve through that platform’s permissions (e.g. displaying your posts, replying to comments/messages via your automation rules).
Your use of connected platforms is also subject to those platforms’ terms and policies.
You may disconnect a connected account at any time; automation depending on it will stop.
You must use automation features responsibly and in compliance with the connected platform’s rules (e.g. no spam or prohibited messaging).

5. Acceptable use

You agree not to:

Violate any law or third-party right, or use the Service for fraud, spam, or abuse.
Upload malware or attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service.
Misrepresent your identity or your affiliation with any person or business.
Use the Service to harass, deceive, or harm others.

We may suspend or terminate accounts that violate these Terms.

6. Subscriptions & payments

The Service offers free and paid subscription plans. Plan features and limits are described in the app.
Paid plans are billed on a recurring basis as described at purchase. Payment processing is handled by a third-party payment provider; we do not store full payment card details.
Unless required by law, fees are non-refundable. You can manage or cancel your subscription as provided in the app or by the app store you purchased through.
We may change pricing or plan features with reasonable notice.

7. Intellectual property

The Service, including its software, design, and trademarks (including “otoreply”), is owned by us or our licensors and protected by intellectual-property laws. These Terms do not grant you any right to our branding except as needed to use the Service.

8. Termination

You may stop using the Service and delete your account at any time (see our Data Deletion Instructions).
We may suspend or terminate your access if you breach these Terms or if required for security, legal, or operational reasons.
Upon termination, your right to use the Service ends; sections that by their nature should survive (e.g. ownership, disclaimers, limitation of liability) will survive.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, and we are not responsible for third-party platforms (such as Instagram/Meta) or their availability.

10. Limitation of liability

To the maximum extent permitted by law, otoreply and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve (12) months before the claim or .

11. Indemnification

You agree to indemnify and hold harmless otoreply and its affiliates from any claims, damages, and expenses (including reasonable legal fees) arising from your content, your use of the Service, or your violation of these Terms or any law or third-party right.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a revised “Last updated” date and, where appropriate, notify you in the Service. Continued use after changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of , without regard to its conflict-of-laws rules. Disputes will be subject to the exclusive jurisdiction of the courts located in , unless applicable law requires otherwise.

14. Contact

Questions about these Terms? Contact us at . See also our Privacy Policy.